FAQ

How to Submit a Support Ticket
Hello: This brief article describes the best practices when submitting a support ticket, addressing both necessary information and content. This wi...
Thu, 3 Nov, 2016 at 8:22 PM
Adding Images to Support Tickets
When creating a support ticket there is the option of adding images to the ticket. This allows us to see what you are working with so we may offer mor...
Wed, 28 Sep, 2016 at 2:40 PM
Office and Support Hours
Our regular office hours are Monday - Friday (except holidays), from 8:00 AM - 6:00 PM PST. Our online support Helpdesk is available 24 hours a day, ...
Wed, 28 Sep, 2016 at 2:52 PM